New York City, USA - May 31, 2013: This photo shows the busy and crowded Times Square at Manhattan in New York City during night.

Beware What You Say in Public; You Just Might Get Fired

Liz Wainger Communication Leave a Comment

New York City, USA - May 31, 2013: This photo shows the busy and crowded Times Square at Manhattan in New York City during night.

What you say or do can quickly end up becoming public and going viral.   Photo by Tobiajo.

On a hot summer day in 1999, I was driving to a meeting that my boss asked me to attend in his stead.  Traffic was bad. I was late and frustrated that I would not be showing up on time.  I’m speeding along the George Washington Memorial Parkway in Virginia and someone cuts me off. Annoyed, I flipped her the bird.

Satisfied, I kept moving and didn’t think anything more of it – until I got to my meeting and saw that the person who had cut me off and been on the receiving end of my crude gesture was one of the people in the meeting I intended to impress with my professionalism.  She looked me in the eye, relishing my obvious embarrassment, but said nothing. Despite my blush, I, too, pretended that nothing had happened.

I thought of this incident when I heard about Juli Briskman, the former marketing team member at government contractor Akima LLC who was fired for flipping off Donald Trump’s motorcade.  The image of her public expression of her disapproval, snapped with a phone by a reporter, went viral. She’d even posted the photo – without identifying herself – on her own social media pages.  Although the photo didn’t reveal the identity of the finger flipper, or carry any image that could have tied her to her employer, Ms. Briskman decided to give her employer a heads up. She was fired.  Her employer said she wasn’t canned for gesturing, but posting the photo on social media violated an employment code of conduct. It’s a tale that has spurred a fierce debate about free speech, activism, ethics and fairness.

To me, the issue here is about decorum. It’s also about what we do in private vs. how we conduct ourselves in public.  Twenty years ago, when I expressed my road rage, there were no cameras to capture the deed.  We took comfort in the fact that our everyday actions were our own and would not be on view for the entire world to see for years to come.  Privacy, however, is dead.  We must assume that when we are on the street, at work, in the grocery store, or in a taxi, we are on view.  To avoid unintended consequences, we have to think a little harder before we act.

Here are a few rules for this new reality.

  • Don’t assume that what you say, what you write or what you do will remain private. Ask yourself if you would be comfortable with your words or deeds on view on the Jumbotron at the Super Bowl.  If not, refrain.
  • If you do decide to make a statement, be prepared for pushback and fallout. I’m sure Ms. Briskman did not think her gesture would get her fired.  No doubt, it was a spur of the moment emotional reaction.  Just like we learned as children, count to ten and then be prepared for response good or bad.
  • Think about the pictures you take and stories you share where others are the central figure. You may think the shot of your friend stumbling around because he’s had too much to drink is funny and should be part of your Facebook Feed.  Would your friend?  Could you lose a friend over it?

The power to communicate, to raise our voices has never been greater for individuals.  And we live in a country that celebrates and honors free expression – until it doesn’t.  Thinking before we post, before we act, before we write and understanding how far our reach might be, goes a long way toward making sure we say our piece and don’t disturb our peace. Or anyone else’s

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